Privacy Policy

Last updated: 05/02/2026

Olive&Rose is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, purchase event tickets or sign up to receive updates from us.

1. Who we are

Olive&Rose
Email: oliveandrosemedia@gmail.com

For the purposes of UK data protection law, Olive&Rose is the data controller.

2. What information we collect

We may collect the following personal information:

Event tickets and bookings

Name
Email address
Payment and billing information (processed securely via third-party providers)
Any additional information you choose to provide during checkout

Marketing and newsletters

Name and email address (only if you actively subscribe)

Accounts

Website usage

Technical data such as IP address, browser type and pages visited (via cookies)

3. How we use your information

We use your personal data to:

Process event ticket purchases and manage attendance
Communicate essential event information
Send event updates and newsletters only to subscribers
Maintain user accounts where created
Improve our website and services
Comply with legal and financial obligations

We do not send marketing emails to ticket purchasers unless they have separately opted in to our newsletter.

4. Lawful basis for processing

We process personal data under the following lawful bases:

Contract – to provide event tickets and related services
Consent – for newsletters and marketing communications
Legitimate interests – to manage our business and improve our services
Legal obligation – for accounting and record-keeping purposes

5. Payments

All ticket payments made through our website are processed securely via third-party payment providers. Olive&Rose does not store or have access to your full payment card details.

Payments for services are invoiced separately following consultation.

6. Data retention

Event-related personal data is deleted after the event has taken place, unless:
- You have subscribed to our newsletter, or
- You have created an account with us, or
- We are required to retain data for legal or accounting purposes
Newsletter subscriber data is retained until you unsubscribe
Account data is retained for as long as your account remains active

7. Sharing your information

We do not sell or rent your personal data.

We may share information with trusted third-party service providers, including:

Website hosting and management (Wix)
Payment processors
Event ticketing and email communication platforms

All third parties are required to handle your data securely and in line with data protection laws.

8. Cookies

Our website uses cookies to ensure it functions correctly and to understand how visitors use the site.

You can manage cookie preferences through your browser settings.

9. Your rights

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate data
Request deletion of your data
Withdraw consent for marketing at any time
Object to or restrict processing in certain circumstances
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at oliveandrosemedia@gmail.com

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact

If you have any questions about this policy or how your data is handled, please contact:

Email: oliveandrosemedia@gmail.com